Welcome to scentarastore.com. This website is operated and managed by Scentara LLC (hereinafter referred to as “the Company”, “we” or “us”). By using this website, you agree to abide by the following terms and conditions. Please read them carefully before use.

  1. Website Use
    You agree to use the content and services of this website under the premise of lawful and non-commercial use. You may not copy, modify, distribute or use it for any commercial purpose without authorization.
  2. Products and Services
    We strive to accurately display product information, including prices, descriptions and inventory status. However, in some cases, there may be errors or information delays. We reserve the right to change product details, prices and promotions at any time without prior notice.
  3. Orders and Payments
    By submitting an order, you authorize us to charge for the selected items. We reserve the right to cancel orders due to insufficient inventory, abnormal payment or incomplete order information.
  4. Shipping and Delivery
    We will arrange shipment as soon as possible after the order is processed. Please refer to our Shipping Policy page for delivery time and services. Delays or additional costs caused by incorrect address or force majeure are the responsibility of the buyer.
  5. Return and Exchange Policy
    If you are not satisfied with the goods you received, you can apply for return or replacement under the conditions of the refund policy. Please refer to the refund terms for detailed procedures and conditions.
  6. User Account
    When registering an account, you should ensure that the information is true and complete, and keep the account information properly. We are not responsible for losses caused by account leakage or use by others.
  7. Intellectual Property
    All content on the website, including text, pictures, logos, designs, etc., are protected by copyright or trademarks. Unauthorized use or reproduction is prohibited.
  8. Limitation of Liability
    The Company shall not be responsible for any direct or indirect losses caused by the use of this website or the inability to use this website. All products are provided on an “as is” basis without any express or implied warranty.
  9. Applicable Law
    These terms shall be governed by the laws of the State of Washington, USA, and any disputes shall be submitted to the court of the place of registration of the Company for resolution.